How do I become a member?
Signing up with Grass is easy; just follow these simple steps:
- Create a profile by entering your Name, Email and Password.
- Upload a Photo ID; approval is automatic.
- Automatic membership upon any purchase.
Do you offer any compassion or veterans discounts?
Yes, we have special offers like a 5% discount for Veterans and Medical members and holiday seasons.
Medical members would need to provide us with their MMPR/MMAR license number.
Get in contact with us, and we’ll help you out.
Who should I contact if I have more questions?
You can chat with our friendly and knowledgeable staff on our contact page. We are available Monday to Friday from 8 am PST. You can also reach us at [email protected]
What Age Am I allowed to Join Your Website?
Young people must be 19 years of age or older to register as a member of our site.
There are numerous mail-order marijuana in British Columbia, with some dating as far back as the 90’s. After years, you can consider a marijuana dispensary safe because many cultivators, extractors, and sellers are knowledgeable about creating high-quality cannabis products.
Here’s a step-by-step guide to placing your first order with Grasslife:
- Click on the desired product(s), choose your weight and quantity, then click “Add to Cart.”
- You will then have the option to “View Cart” or “Continue Shopping”.
- You can edit your cart, apply coupons, and view your shipping fee.
- After completing the “Checkout,” you will receive an order number and confirmation.
- You will also receive the Interac e-Transfer instructions.
Go to My Account and select the Orders tab.
We ship orders to our customers who reside within Canada.
Free and fast shipping for orders above $149 (before tax and after discounts) or a flat rate of $15.
We ship via Canada Post Xpresspost.
A tracking link, which you can find in My Account under “Orders,” will be emailed to you.
Note: Please look for the status “Item out for delivery.” It indicates that the package has left the sorting facility and is on its way to your location. Please allow the following times:
- Regional: 2-4 Business Days* (BC, Alberta, Saskatchewan, Manitoba)
- National: 3-6 Business Days* (Other regions)
*Please note that these are estimates. We are not responsible for delays caused by the courier.
Our advanced free shipping methods ensure your security and privacy. There will be no mention of the name GRASS anywhere outside the package. We professionally seal the marijuana products to ensure your package is completely smell-proof.
Yes, Canada Post has access to mailboxes. You are not required to be there to receive your parcel. However, should it not fit in your mailbox and you are not home, they will attempt to deliver the next delivery day. Or they will leave a note explaining that your parcel is at their branch’s nearest location for pickup at your convenience.
If you’re tracking on the Canada Post website and it has not updated, it’s most likely due to your package missing a scan, which is fairly common. More often than not, members get their packages on time or a day later. If you do not receive it two days after your expected date, let us know so we can file a trace.
If you’re tracking and it looks like it’s headed to the wrong city, it’s most likely due to human error. Human errors occasionally happen as the postal office manually enters postal codes, and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.
To change your address, please go to My Account, and you can change it under Shipping Info.
We will email you the tracking number. Your tracking number won’t be available on the website until the courier scans your parcel. Please allow up to 24 hours for the tracking number to be available.
We offer a one-time replacement for a package that has been lost or stolen during transit (upon investigation results)
You will find the instructions and e-transfer details on the order complete page.
We require a minimum purchase of $50.
NOTE: Free shipping for all orders above $149 (before tax and after discounts).
Sending an E-Transfer is secure and reliable; it only takes a few minutes. If you are new to Interac, please click here.
If you use Internet banking with a Canadian bank or credit union, then sending an Interac E-Transfer just takes a couple of minutes.
Search “your bank name” + Interac E-Transfer, and you should easily find instructions on how to send an E-Transfer to your financial institution.
Once you’ve sent the e-Transfer, it could take 2 hours for us to receive an email notification (depending on the financial institution). Your order status will remain ‘On Hold’ until we receive payment.
Once you pay, our team will immediately begin packaging it. You’ll receive an email update when the status changes from “On Hold” to “Processing.”
It will be kept ‘On Hold’ for 48 hours. If we do not receive your payment within the 48-hour period, we will cancel your orders.
We take all our product photos internally in our in-house studio without colour enhancement. We change them once in a while. Due to the nature of our marijuana products, some may arrive looking different than the product photos.
Crossbreeding of the two types has led to a wide variety of hybrid and different strains with unique characteristics which is a perfect strain for others.
Indica-dominant strains have more of a physical effect on the body and are more suitable for night-time smoking.
- Relieves body pain
- Relaxes muscles
- Relieves spasms
- Reduces seizures
- Relieves headaches and migraines
- Relieves anxiety or stress
Sativa-dominant strains tend to have an uplifting, energetic and “cerebral” effect for daytime smoking.
- Feelings of well-being and at-ease
- Uplifting and cerebral thoughts
- Stimulates and energizes
- Increases focus and creativity
- Fights depression
Concentrates refer to items that are produced with flower using an extraction method to obtain a result of a final product with concentrated levels of cannabinoids (THC & CBD). These concentrates can include a variety of forms, such as oils like CBD products, waxes, shatter, and live resin.
Shatter & budder are two types of concentrates that are made through the process of extraction to produce a final product with concentrated levels of cannabinoids (THC & CBD).
Shatter is a golden-amber, translucent oil made by extracting resins from dried flowers using a solvent. After extraction, it undergoes evaporation; it leaves behind the plant’s resins, which form shatter.
This version improves the clarity by rearranging the sentences and making the process easier to follow.
Budder refers to softer, opaque extracts that have lost their transparency after extraction. Unlike transparent oils, the molecules of wax crystallize due to agitation. Light can’t travel through irregular molecular densities, and that refraction leaves us with a solid, non-transparent oil.
Our advanced shipping methods ensure your security and privacy. All orders will be discreetly packaged with no mentions of the name Grass anywhere on the outside of the package. The quality cannabis products are in a completely smell-proof container.
GRASS will not be held liable for any lost parcels due to the following:
- Mistakes made by Canada Post
- Wrong address or email given by customers
- Damage to boxes by postal service
- P.O. box issues
- Stolen packages after delivery (we do NOT recommend the Canada Post “safe drop” option)
Affordable Prices and availability are subject to change without notice
The free shipping and handling charge for orders under $149 is $15.00; for orders of $149 and over (before tax and after discounts), we ship for free nationwide.
Our courier of choice guarantees that parcels will arrive on time, except those sent to Newfoundland, Nunavut, and the Northwest Territories. (For more details: XpressPost FAQs)
All orders placed after 12 pm PST will ship the next day.
Privacy Policy
No one will ever know what’s inside the box—there’s absolutely no odour. Discretion is our top priority. Each package has an accurate count and is shipped via trackable Xpresspost, so you can know the delivery date.
We operate responsibly and honestly by providing good customer service to make sure all our customers receive a quality product that is potent, authentic, clean, and free of any type of foreign tainting, such as mould, fungus, mildew, and lacings of nutrients and fertilizers.
